R&V FAQs

TICKETS:


What ticket types are available?
How do I buy tickets?
What's included with each ticket?
Can I pay for my ticket in instalments?
Do ticket prices increase over time?
Where can I find my tickets?
Can I transfer my ticket?
Can I change the name on my ticket?
Can I upgrade my ticket?
Can I get a refund?
What payment methods do you accept?
I haven't received my confirmation email.
My ticket won't scan.
How does Ticket Return or Ticket Resale work?
How much does it cost to list my ticket for Ticket Return?
I missed out on tickets. Where can I buy Ticket Return tickets?
I misspelt the name on my ticket. What can I do?
Is there Ticket Insurance available?
Is there a limit to the number of tickets I can purchase?
What does 3 Day GA Festival Pass get me?
What does Vintage Club Add-On get me?
What is a Gold Pass?
Can I buy a Single Day Ticket?
I have broken up with my partner. Who owns the ticket/package if we purchased together?
Why do I have to put my name on the ticket?
How do I contact Rhythm & Vines?
What Premium Packages are available?


What is R&V Legends?
How do I join R&V Legends?
What benefits do R&V Legends receive?
What tickets can I use my R&V Legends discount offer on?
When is the R&V Legends Presale?
How do I access the R&V Legends Presale?
I can't access my R&V Legends account or presale.
Can I buy tickets for my friends during the Legends Presale?
Do R&V Legends receive early access to accommodation?
Where do I access my R&V Legends account?


What do I need to bring to enter the festival?
What forms of ID are accepted?
What happens when I arrive at the festival?
How do wristbands work?
What happens if I lose or damage my wristband?
Is Rhythm & Vines cashless?
Will my bags be checked when I arrive?
Can I bring prescription medication or medical equipment to Rhythm and Vines?
Can I bring a bag into the festival?
What happens if I forget my ID?
What happens if I bring a prohibited item?
Where do I go if I need help onsite?
What can and can’t I bring into the festival and campgrounds?
Where is Rhythm and Vines?
When can I enter the festival?
Where can I park my car in Gisborne?
Can I pay for stuff with cash or EFTPOS?
How do taxis and rideshares work at the event?
Are there bus services to and from Gisborne from other cities?
How do buses work at the event?
Is there car parking onsite?
How do I apply to rent a house?


What camping options are available?
What’s included with my camping ticket?
Do I need a festival ticket to camp?
Can I camp with my friends?
When can I check in to the campground?
What do I need to bring for camping check-in?
Can I leave the campground and come back?
Can I bring alcohol into the campground?
Can I bring food into the campground?
What items are prohibited in the campground?
Are there showers and toilets in the campground?
Can I bring a gazebo?
Can I park next to my campsite?
Is there security in the campground?
What happens if I arrive late?
Can I upgrade or change my camping option?
What is a Gold Pass?
Can I bring prescription medication or medical equipment to Rhythm and Vines?
What can and can’t I bring into the festival and campgrounds?
Where do I go if I need help onsite?
What happens if I bring a prohibited item?
What happens if I forget my ID?
Can I bring a bag into the festival?


Where is Rhythm and Vines?
Is there car parking onsite?
Where can I park my car in Gisborne?
How do buses work at the event?
How do taxis and rideshares work at the event?
I’m driving - what are some tips for getting home safely?
Are there bus services to and from Gisborne from other cities?
What happens when I arrive at the festival?
What camping options are available?
Is Rhythm & Vines cashless?
Will my bags be checked when I arrive?
What happens if I lose or damage my wristband?
How do wristbands work?
Do I need a festival ticket to camp?
What’s included with my camping ticket?
When can I enter the festival?


What is Wayver?
What if I have money left on my Wayver?
Can I pay for stuff with cash or EFTPOS?
Can I top up my Wayver account before the festival?
If I bought multiple tickets, how do I know which tickets I have topped up online?
If I have already topped up via my ticket, can I add more credit online?
I topped up online, but no credit is showing on my wristband.
If I topped up online, do I have to apply for an online refund?
I have sold my ticket, but I have topped it up online. How do I get my money back?