If you haven't received your confirmation email, don't worry. There are a few things you can check before contacting support.
Check the following
- Check your Junk or Spam folder.
- Make sure you're checking the email address you used to purchase your ticket.
- Log in to your Moshtix account to see if your order and ticket are available.
Important information
- Confirmation emails are usually sent shortly after your purchase is completed.
- If you've entered an incorrect email address during checkout, you may need to contact Moshtix to update your details.
- If your payment was successful but you still can't locate your confirmation email, Moshtix Customer Support can help retrieve your booking.
Need help?
If you've checked the above and still can't find your confirmation email, please contact Moshtix Customer Support with your full name, the email address used for your booking, and any payment reference or order details you have available.
