FIND YOUR PURCHASE CONFIRMATION EMAIL and locate your 4 digit Order Number.
Visit THIS LINK to request a Name Change within your package. Only the account holder (purchaser) may request a name change.
Email mara@rhythmandvines.co.nz to request:
- Change in check-in date
- Cancellation
CANCELLATION
As per the terms & conditions you may request cancellation of your package
1. Confirm in writing you wish to cancel, including the Order Number
2. Package will be relisted on the R&V website
3. If/When it resells to a new customer, you are entitled to a full refund less the $275 cancellation fee.
4. Please note that new packages sell before the resales, so if there are still packages available on the website your refund will not be immediate.